How to write a letter to the organization
The first line of the letter must specify at least the name of the organization. Ideally, this should be a specific person with a name and position, but, in principle, optional. Any organization will understand in whose competence the matter for which you are applying, and give, anyone should.
Even if you are sending a message to the first person, it’s not a fact that it will read it itself. Most likely, he will write to his subordinates.
Specify who you are. If you are applying on behalf of the organization, it is best to use letterhead and the name and position specify in the signature. In case you are an individual, it will be enough surname, name and patronymic and address. For more immediate contact can provide the telephone number, email and other methods of communication.
In the title to the content of your letter, state what type it is: information request (if you ask for an answer to certain questions), a complaint, a complaint or a complaintletter (applicable, if we are talking about a violation by representatives of the organization of your rights, in particular, the consumer), the proposal (including the commercial proposal). Possible and option "appeal."
The line below it is advisable to specify the subject, briefly formulating the essence of what you wish to ask, whose actions, employees of any division of the organization consider inappropriate, etc.
When sending a letter by e-mail, do not neglect for this purpose also the “Subject” field. After all, it depends on its content whetherletter read or killed.
Tell the addressee exactly what prompted you to contact him. If this is an incident, state all its circumstances: what actions you have taken against you, consider it illegal, what laws they, in your opinion, contradict.
If you offer something, formulate the essence of the proposal, focus on the benefits that the addressee can receive with his acceptance, his strengths that are important for that.
If you ask the stateorganization on clarifications, it suffices to refer to the Constitution and the law “On the Procedure for Considering Appeals from Citizens of the Russian Federation”.
In general, act on the circumstances.
Describe the essence of what you are asking (after all this is the goal with which to write your message): the measures which you expect and believe is sufficient for the realization of their rights, list the questions that I would like to get an answer, etc.
If aletter associated with a conflict situation and to the organization of the culprit, will not be superfluous to list the measures in case of receipt of unmotivated refusal or neglect of the letter. For example, filing a lawsuit in court and demand compensation of moral harm.
At the end of it. If you are applying as an individual, enough of the mural (on paper) and date. If as a representative of the organization will be required indicating the position and names with initials.