How to write a service characteristic
Service characterization is written by the immediate head of the employee. It consists of four parts: the title, the questionnaire, the main and reflecting personal qualities. If you received this characteristic, then contact the HR department and ask for basic background information.
Take a sheet of writing paper of standard A4 size and write a header on top. After the sheet, indicate the word "Characteristic" and the name, first name and patronymic of the employee, his current position.
In the questionnaire indicate the main information of a questionnaire nature: place and year of birth, completed educational institutions. Indicate the year of graduation and the specialty obtained during the training. List the main milestones of the work biography - the organization in which a person worked and the positions held at the same time.
In the main part, tell us about the work of an employee in your organization. List the positions he held at different times, the duties that he was entrusted with at the same time. Reflect his attitude to work - refresher courses, which he finished, participation in conferences and seminars, scientific papers and publications. List those incentives that he received during his time in the organization. Mark his personal contribution to the activities that the company is engaged in, projects that were implemented with his participation.
Tell us about his personal qualities that help or hinder a person in the line of duty. Note his conscientiousness, creative approach to assignments, timeliness and accuracy of their implementation. Or vice versa, reflect in the characteristic of non-mandatory, non-punctuality, fear of the new. As an immediate supervisor, you, like no other, will be able to objectively characterize this employee, his working qualities.
In the description, also reflect the relationship with the team - benevolence, willingness to help or an uncomfortable character, a tendency to squabble.
Service characterization is signed by the immediate superior, the head of the unit and must be signed in the personnel department.