How to serve in a restaurant
In order to become a worthy representative of this profession, you must strictly follow certain rules. First, pay attention to your appearance. Of course, every restaurant provides overalls for its staff, but to keep it clean is your task. In time, change or erase your unifrom. Do not allow visitors to see drops from the sauce or other food on your sleeve. For visitors, you are the face of the restaurant. Hair, face, hands - everything should be in perfect condition. Cleanliness and neatness should become the norm for you, because there is nothing wrong with that.
When talking to visitors, think only of them, about the order, about your work. If you come to work in a not very good mood or mood, leave your problems outside the restaurant. Visitors are not to blame for the fact that you may have problems and have nothing to do with them. They also will not be able to help you. By the way, in this case, take the opportunity to digress for a while from everyday worries. After all, communication in visitors is multifaceted, not every client orders food dryly and does not say any more words. Many visitors are open to communication and are waiting for it from you. Tell us about the composition of any dish, if they are interested, joke, if it is appropriate in your situation. In a word, put the visitor to him, raise his spirits before eating.
However, do not be too intrusive. Show maximum patience, all visitors are different, and this is your job, to serve any visitor. And the variation of communication with such a variety of customers can be called a kind of art. In some cases, you will even have to apply a certain knowledge of psychology.
When you look at the work of the waiter, you do not notice all its complexities. And this means that many representatives of this profession are also excellent actors. By the way, to diversify their communication at work to waiters is necessary not only to maintain the reputation of the institution, but also to constantly improve, learn to find a common language with any client.