How to refuse an employee
If the employee claims that deserve extra pay for their work, find out the basis for his requirement. In depth examine with the employee system of payment for his work, and explain how his work is evaluated. Enter the applicant on the reasons for the increase of salaries of other employees, while maintaining a friendly and respectful tone. You have given the arguments must be objective and convincing, and subsequent actions should not contain contradictions said. Talk with the employee in conditions excluding the presence of outsiders.
In the case of the objectivity of the claims, suggest an alternative version of the arisen question. Give the employee the opportunity to choose flexible or free schedule of work, offer to take a paid day off or additional holidays. Analyze the situation, it is possible to introduce any additional intangible benefits will help to solve the problem. Do not neglect such incentives as rewarding gratitude or valuable gift. If you have no other choice and you are forced to deny an employee. make it as soft as possible by emphasizing its importance to the company.
Great way to refusean employee is the delay resolution of the matter to be able to satisfy the request. This behavior should be meaningful and adequate. Do not go from the permission set of requirements, ask the employee to wait until the occurrence of a certain event in the future. However, this method is a temporary solution and cannot be used constantly.
If your employee is unwilling to listen to reason, defies belief and openly speculates on their significance, try to find a replacement. Use the most effective method – ask the employee to teach the younger generation. Not voice that the trainees are candidates for the place occupied by the "blackmailer".
When refusing an employee, consider the reasons for the situation, perhaps you should pay attention to the work of the reward system or raise awareness of employees.