How to evaluate the work of staff
Enter a clear system of evaluation criteria for each position. As the source of this document, use job descriptions for each employee. Highlight the key qualities that determine the professionalism of the employee. Periodically carry out certificationof staff. using the developed system. Check knowledgeof staff you can use tests. Establish for each separate table, where the key criteria on a ten-point scale will be evaluated. Attach this table to the personal file of the employee. At any convenient moment you will be able to trace the dynamics of his professional development.
Professional knowledge and qualities assess the employee only on one side. For you, as an employer, the effectiveness of his work is important in your company. You can define it using the work plan. At the beginning of the reporting period, make a plan for each employee, including the main tasks. Their implementation can be estimated in direct numerical terms (if it is, for example, the volume of sales or purchases) or in percentage terms. Try to draw up an adequate plan and be sure to assign bonuses for overfulfilling.
In the system of work evaluationof staff include the discipline of workers. Get a report card in which delays and absenteeism will be recorded. Such a report card will be managed by an office manager or secretary. Apply systematic penalties to systematic violations of the regime of work.
Many recruiting agencies offer professional assessment of employee loyalty to the organization. Commitment, tolerance to colleagues, respect for superiors, positive perception of the company's image, team spirit - all these phenomena are difficult to assess without special knowledge. Meanwhile, these qualities often come to the fore, because even the most disciplined professional will not work effectively if he feels negative to his work. Specialists use the system of tests and team games to adequately assess the position of each employee.