How to defend the point of view without conflict with colleagues
Conflicts at work - what they are
Conflicts that lead to serious quarrels rarely concern working moments. The duties of each employee are governed by the job description, and all disputable issues can be resolved with the help of a manager who will explain in whose competence this or that task. That's why there is no point in conflict with colleagues because of the work. Any disputable issue can be resolved peacefully by re-reading the job description.
Interpersonal conflicts are another matter. For example, the question of who gets the place near the window, can for a long time quarrel two colleagues. This will affect the effectiveness of their interaction. That such problems did not arise, it is necessary to learn to achieve the without conflicts. And psychologists have several rules how to avoid serious quarrels with others and at the same time defend their point of view.
How to defend your point of view and maintain good relations with colleagues
Psychologists who study interpersonal conflicts in work collectives have long noticed that most of the squabbles occur among women aged forty years and above. Colleagues are younger, and men often find a way to negotiate. But the ladies in their age are important to defend their opinions in any way, their conflicts do not frighten them. In a relationship with such colleagues, avoiding quarrels can be very difficult, but it is still possible.
The first tip - before solving a complex issue with colleagues, think over several constructive reasons why it is necessary to do it the way you want. First of all, it should be explained how much that what you are proposing is effective for the work collective. That is, to prove that you are not trying for yourself, but for others.
The second tip is to offer your option not as a final one, but simply for discussion. And even better - ask advice from colleagues. People, especially in their age, are very fond of when they are interested in their opinion. And if you pretend that you doubt, you can not decide, look for support - colleagues will be happy to help you, the issue will be resolved quickly and without conflict.
Third advice - choose the right time to talk with colleagues. An informal setting is best: corporate party, employee's birthday, Friday evening, etc. Everyone will be relaxed and friendly.
The fourth advice - try not to do anything behind your colleagues, secretly. This trick may work once or twice. But then the collective will understand that you can not be trusted, and it will be very difficult to defend your point of view.