How to locate the client
At the first meeting with the client it is necessary to make a good impression on him. Start with dating - introduce yourself and find out the name of yourclient. Callingclient by name, make him two unobtrusive compliments. Do not forget to smile - your goodwill will help from the first minutesimagineclient .
Informclient about the procedure for working with him, if your business is in the field of hairdressing. Even if the client has an idea of the time that is necessary for coloring hair or a haircut, he will be pleased with your attentive attitude towards him.
Providing cosmetology services, explain the sequence of procedures and their effectiveness. This will remove unnecessary anxietyclient. and you arrange toimagineclient. who will want to use your services in the future.
In the process of providing services and for the purpose of furtherimagineclient. gently take an interest in his hobbies. As a rule, any person with pleasure will talk with you on a pleasant topic for him.
Your client must see that you are listening carefully. To enhance this impression, use different affirmative interjections - "of course", "yes", "so."
Be sure to remember your preferencesclient. When he comes to you again, he will be pleased that you remember him.
Never ignore the phone calls of yourclient. Be attentive to his wishes. And the client will definitely come again to you. Remember that you will not be able toimagineclient. if you have a bad mood, you are unsure ofimagine. too categorical.
At the end of the service, the client sincerely thank him for having addressed to you. Say that you will be happy to see him in your salon.