How to win over a client
When you first meet with a client you need to make a good impression on him. Start by dating - introduce yourself and find out your namecustomer. Namingcustomer by name, give him two unobtrusive compliments. Do not forget to smile - your benevolence will help to arrange toto myselfcustomer .
Informcustomer on how to work with it, if your business is in the field of hairdressing services. Even if the client has an idea of the time that is needed for hair coloring or haircut, he will be pleased with your attentive attitude towards him.
Providing beauty services, explain the sequence of procedures and their effectiveness. At the same time, excessive anxiety will disappear.customer. and you place toto myselfcustomer. who wants to continue to use your services.
In the process of providing services and with the aim of further conquering the location toto myselfcustomer. gently ask about his hobbies. As a rule, any person with pleasure will talk to you on a pleasant topic for him.
Your client must see that you are listening to him carefully. To enhance this impression, use different affirmative interjections - “of course,” “yes,” “so.”
Be sure to remember your preferences.customer. When he turns to you again, he will be pleased that you remember him.
Never disregard your phone callscustomer. Be attentive to his wishes. And the client will definitely come back to you. Remember that you will not be able to arrange forto myselfcustomer. if you are in a bad mood, you are unsure ofto myself. too categorical.
At the end of the service the client sincerely thank him for the fact that he turned to you. Say that you will be happy to see him in your salon.