How to become a sales manager
You can not become a successful sales manager in a moment, you need to make some effort. If there is an appropriate education on the profile, then this is a plus, and if not - it does not matter.
Statement of voice and appearance
The manager's job is to work with people, often by phone. Therefore, you need to work on voice and speech. The voice must be firm, confident and calm. It is worth training your breath during a conversation; it is optimal if speech and intonation are put by a specialist. If it is not, you can learn and apply knowledge from various sources. You must make an impression of a literate person.
The appearance of the manager is the face of the firm. Communicating on the phone, no one will see you, but often have to meet in person, so the appearance should be at least business. We need to prepare a wardrobe in advance, think over models, parts and accessories.
Knowledge of goods
The manager simply has to be well acquainted with the goods or services that he is going to sell. This includes the list of products and the actual information about it. Remember all and not immediately, so you can get cribs and work with them.
We use someone else's experience
Someone else's experience has a certain value. You will not be the only manager, and to you, most likely, will attach the curator. He will give a certain basis of knowledge and advice. If the curator is not attached, you can just sit and listen to how the managers are communicating with clients. What they say, they say, what they focus on, what they keep silent about.
The preparatory period before the main job is important. First of all, you need to acquire a customer base. This is a list of organizations / customers, their phone numbers, addresses. Often the base in organizations is given, if this does not happen, then you can use the directory of organizations where there are their names and phones. With these data, we form our own database and make the "result" column, where the result of contact with the client is indicated, i.e. wants or does not want to buy, if he wants, then what exactly.
Now we need to start working directly. Everything is ready and all at your fingertips. It remains a matter of small - to gain experience, improve their rating, move up the career ladder.
In conclusion, two golden rules for a successful manager. The first: never be afraid to ask questions to colleagues, it is better to solve the problem before it turns into a problem. And the second: always smile when communicating with the client, it is felt even on the phone.