How to become a sales manager
You can not become a successful sales manager in a jiffy, you need to make some effort. If there is an appropriate education in the profile, then this is a plus, and if not - it does not matter.
Voice setting and appearance
The activity of the manager is to work with people, often by telephone. Therefore, you need to work on voice and speech. The voice should be firm, confident and calm. It is worth practicing your breath during a conversation; optimally, if the speech and intonation is delivered by a specialist. If not, you can learn and apply knowledge from various sources. You must give the impression of a competent person.
The appearance of the manager is the face of the company. While talking on the phone, no one will see you, but often you have to meet in person, so the appearance should be at least businesslike. It is necessary to prepare a wardrobe in advance, think over models, parts and accessories.
The manager simply must be well acquainted with the product or services that he intends to sell. This includes a list of products and actual information about it. Remember everything at once does not work, so you can get cheat sheets and work with them.
We use someone else's experience
Someone else's experience has a certain value. You will not be the only manager, and you will most likely be assigned a curator. He will give a certain basis of knowledge and advice. If the curator is not attached, you can just sit and listen to how the formed managers communicate with clients. What they say, what they say, what they focus on, what they are silent about.
The preparatory period before the main work is important. The first step is to acquire a customer base. This is a list of organizations / clients, their phone numbers, addresses. Often, a base in organizations is given; if this does not happen, you can use the directory of organizations with their names and phone numbers. With these data we form our own base and make a “result” column, where the result of the contact with the client is indicated, i.e. wants or does not want to buy, if he wants, then what exactly.
Now you need to proceed directly to work. Everything is ready and everything is at hand. It remains the case for small things - to gain experience, improve your rating, move up the career ladder.
In conclusion, the two golden rules of a successful manager. First: never be afraid to ask questions to colleagues, it is better to solve the problem before it turns into a problem. And second: always smile when communicating with the client, it is felt even by phone.