How to become a secret buyer
Who is the secret buyer? This is an ordinary hired employee, whose duties include the implementation of quality checks of the services provided in shops, cafes, cinemas, dry cleaners, gas stations and even sex shops. The secret buyer assesses the work of the employees of the outlet inspected by them using a number of parameters; the ultimate goal of such a check is to identify possible shortcomings in the organization of the institution. Thus, working as a secret buyer, you can go shopping, ask sellers questions about the goods that interest you personally, and in addition to everything you get money for it. How to get a job?
What is needed in order to become a secret buyer?
The profession of a secret buyer can hardly be the main source of income, but it allows you to make good money just by visiting those outlets that are decided to inspect. A potential secret buyer must have such qualities as interpersonal skills, ease of lifting and responsibility. His sincere interest in helping to improve the quality of the service provided to customers is very important. These qualities will allow him not only to objectively assess the level of service, but also, if possible, give a number of recommendations, compliance with which will make the interaction between staff and customers more productive.
In some cases, the future secret buyer must also have such technical devices as a voice recorder or video camera. In principle, any modern cell phone that has such functions is suitable for this. What settings you need to set and how to make high-quality audio or video recording - the employer's representative will instruct the secret buyer about this.
Who does the secret buyer work for and how to become one?
On the Internet you can find information about the vacancy of a secret buyer in the territory of your settlement. Of course, in megacities, the demand for such employees is higher than in smaller cities. On the website of the company hiring secret buyers, or on its social network page, you can fill out an application for registration. In the future, applications will be reviewed by HR specialists who will contact you if your candidacy is approved.
Another option is to scrutinize the “Jobs” section of any publication with ads - recruitment agencies, including hiring secret buyers. Perhaps you should give a job ad with a “free schedule” note - there is an option that in this case, the personnel managers themselves will contact you. You will drive to their office, have an interview and be able to start your career as a secret buyer.
Employer representatives will give you all the necessary information so that you can conduct your first inspection. How well you do it, and your future cooperation with this company will depend on it.
Periodically, free trainings are held for mystery shoppers, in which people gain knowledge that allows them to work even more carefully.