How to improve work in your department
Your Department should be a team, which unite the common goals and objectives. Plan and shall describe all processes which are carried out by your Department and secure for each person clearly defined responsibilities. Talk to everyone, explain to the employee the range of problems that need to be addressed to him and emphasize how important his job for the whole team.
For the solution of some specific tasks, create groups of employees of his Department, given their psychological makeup and personality of each. With this approach, these "micro-groups" will take care of itself and to carry out the work with maximum impact.
That the department staff understood and saw a common task, were interested in its implementations, conduct weekly or monthly planning meetings, where employees will analyze the work donethe work and to outline steps that must be performed for the next reporting period. At these planning meetings, the team will be able to see and appreciate the contribution of everyone, so those wishing to bring their colleagues not to perform the work on time, will be less.
The great thing is motivation. When your employees will be interested in the outcome of the labor Department, will increase significantly and impact. You, as head of the Department, have the opportunity to influence the amount of remuneration. Use this opportunity to encourage along with verbal gratitude. They are also important for your subordinates, who will know that their work is noticeable and the effort is appreciated.
Do not start never pets and favorites. The collective should know that the monetary evaluation of the labor of each member depends only on the quality of the work assigned to it.