Tip 1: How to become an operator
Work on your diction. Try to develop a confident calm voice. To do this, you can read aloud different books, trying to adhere to the right intonation and timbre of voice. Also, learn and repeat a few tongue twisters every day, honing the clarity of speech.
Practice communicating with other people. You can practice doing this with friends or relatives: read them a report or create a rehearsal dialogue in which you will act as an operator and your partner as a client. For greater realism, you can play the dialogue by phone.
Examine the current vacancies for the position of operator in your city. Typically, these employees are required by most enterprises that sell any goods or offer special services. You will have to answer incoming customer calls and inform them about the company's current offers, trying to interest them and encourage them to use the services offered.
In addition, you will independently call other companies and people for the same purpose, appointing them meetings with your employer. Another type of operators perform only the functions of the support center employees, helping customers solve problems encountered in the use of products and answering their questions. Decide which type of work suits you best.
Complete the interview for the selected position. Please note that the employer will most likely want to test you and play the "operator-client" dialogue right during the interview. Prepare for this in advance and try to convince the representative of the company that it is you who come to the position of the operator. Please note that another advantage of such a position is the possibility of working at home, answering calls to the given number or to customers' requests via the Internet.
The work of the warehouse operator can be interesting and promising. It requires attentiveness and quickness. If you feel the strength and desire in order to master this profession, acquire the necessary knowledge and skills, and then look for a suitable job.
If you decide to become a warehouse operator, you need to know what character qualities can help you in this. So, to work with documents you will need diligence and attentiveness. If you fuss and hurry, then you can make some mistake. Remember that in some cases warehouse employees who keep a record of the goods are financially responsible persons, and your typo, mistake or omission of a mistake in the waybill can be costly to you.
At the same time, the warehouse operator needs to be an energetic person. After all, sometimes the volume of documents can be very large, and the time - strictly regulated. In order not to delay the work of other employees, the goods must be entered into the system quickly and clearly. In addition, the warehouse operator must be a responsible individual. It works with a lot of information, so some pedantry is important here.
To work as a warehouse operator, it's important to be with the technique on "you". If you are able to print quickly or even mastered the method of blind printing, you will need it in the future in work. In addition, you should study well the program in which you have to keep records. Most often this is 1C. Therefore, it is desirable to take courses on the development of an appropriate module of this program, better than several versions at the same time.
Due to the duty of service, you may have to work not only with a computer or laptop, but also with such office equipment as a printer and a scanner. Of course, your inability to handle devices should not delay the workflow. But if you are not familiar with the work of this technique, do not despair. Most likely, on the spot you will quickly master its basic principles.
Although you will have to work primarily with documents, communication skills also do not interfere. After all, sometimes you need to call the supplier or buyer and clarify some details. Therefore, you need to develop your ability to conduct business dialogues.
The warehouse operator works with incoming and outgoing primary accounting documents. Therefore, you should have the basic concept of accounting. Most likely, you will receive this knowledge on the 1C courses for operators.
When you look for a job, you will be more successful if you are familiar with the nomenclature with which you will work. Agree, to delve into the subtleties of work, not knowing the goods, is very difficult. If previously you have worked with any products, try to find the position of a warehouse operator in this area first. Be sure to note in your resume work experience in this area.
Knowledge of office programs, a foreign language and the ability to effectively use their working time will also be an advantage when hiring. An organized person who tries to learn more than his position at the current stage demands, can not but cause respect from the employer.