What is the work of the cafe administrator
The cafe administrator is also called the hall manager or manager. What is his job? Such a person should be able to solve many problems, but his main function is to monitor the quality of service in the hall, recruitment and analysis of controversial and conflict situations.
As a rule, such a person has a certain experience in the restaurant business and has organizational skills, which allows him to manage the team and keep order and pleasant atmosphere in the hall. But in addition to all these skills, the cafe administrator should also have confidence in himself and cause positive emotions among visitors. In clothes and hairstyle, preference is given to the classical style, and the facial expression should always be friendly, smiling and affable. Even without relevant experience in this area, the manager must know all the standards of hospitality and monitor their observance.
Therefore, he needs to constantly improve his professional skills, learn the principles of service, bar management, sommelier skills and the like. Indeed, in any critical situation, he should easily replace one of the workers. What else is the work of the cafe administrator? Among other things, be able to work with the cash register and computer. PC knowledge will allow to keep records of products and inventory. The hall manager regularly communicates with the permitting authorities conducting inspections in establishments of this type, and takes measures to eliminate all the defects found.
What is the work of the cafe administrator? In bringing the decisions of the senior management to the entire team, filling out all the standard documentation and conducting a monthly inventory. The manager is obliged to take into account the payroll of employees, to control the clear filling of accounts and organize sanitary days, taking an active part in them. The duties of the hall manager include drawing up a plan for holding and servicing jubilee parties, banquets and weddings. In general, the cafe administrator should always be aware of everything that is happening in the institution, be invisible and irreplaceable, have a responsible approach to the fulfillment of their duties and follow the guidelines “we work for our guests”.