What is the cafe administrator's job?
The administrator of the cafe is also called the manager of the room or the manager. What is his work? Such a person should be able to solve many problems, but his main function is to control the quality of service in the hall, recruitment and analysis of disputed and conflict situations.
Typically, such a person has some experience in the restaurant business and has organizational skills, which allows him to manage the team and monitor the order and pleasant atmosphere in the hall. But in addition to all these skills, the administrator of the cafe should himself to trust and encourage positive emotions among visitors. In clothes and hair, preference is given to the classical style, and the facial expression must always be benevolent, smiling and affable. Even without relevant experience in this area, the manager must know all the standards of hospitality and monitor their observance.
Therefore, he needs to constantly improve his professional skills, learn the principles of service, bar management, sommelier skills and the like. After all, in any critical situation, he must easily replace someone from the workers. What else is the cafe administrator's job? Among other things, be able to work with a cash register and a computer. Knowledge of the PC will allow you to keep a record of products and inventory. The manager of the hall regularly communicates with the permitting authorities conducting inspections in institutions of this type, and takes measures to eliminate all the found shortcomings.
What is the cafe administrator's job? In bringing the decisions of the senior management to the whole team, filling in all the standard documentation and conducting a monthly inventory. The manager is obliged to pass in the accounts department the report on the salary of the employees, to control the clear filling of accounts and organize sanitary days, taking an active part in them. It is the duty of the hall manager to prepare a plan for holding and servicing anniversary parties, banquets and weddings. In general, the cafeteria administrator should always be aware of everything that happens in the institution, be invisible and irreplaceable, responsibly approach their duties and follow the leadership "we work for our guests."